Delivery

We ship our packages with FedEx and TNT depending on the country of destination and a signature may be required on receipt. If you are not around to take the delivery of your parcel, the carrier will leave a calling card telling you how to collect your package. Alternatively the carrier will try 1 more time to deliver the package. Please note that we are unable to change a delivery address once the order has been dispatched and we will not ship your package again if you weren’t able to collect your package. Orders are generally shipped the same day if placed before 1pm on working days. Orders received after 1pm or on a  non-working day, will be shipped the next working day.

To countries within the European Union, we offer both standard and express shipping. Standard shipping should be delivered in 3 to 4 business days from being shipped. Express normally takes 1 business day.

Outside of the European Union, we only offer the express option taking 1 to 5 business days generally depending on the country of destination.

Shipping fees per country

Shipping Fees
STANDARDEXPRESS
COUNTRYOrders under 100 eurosOrders over 100 eurosOrders OVER 150 eurosOrders OVER 200 eurosOrders under 100 eurosOrders over 100 eurosOrders OVER 150 eurosOrders OVER 200 euros
Andorra€ 4,95FREEFREENOT OFFEREDNOT OFFEREDNOT OFFERED NOT OFFERED
AustraliaNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE
Austria€ 6,95FREEFREE€ 11,95€ 11,95€ 11,95FREE
BelarusNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 26,00€ 16,00€ 6,00FREE
Belgium€ 6,95FREEFREE€ 11,95€ 11,95€ 11,95FREE
BosniaNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 26,00€ 16,00€ 6,00FREE
Bulgaria€ 20,00€ 10,00€ 5,00FREE€ 25,00€ 15,00€ 5,00FREE
CanadaNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED € 15,00€ 5,00FREEFREE
CroatiaNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 26,00€ 16,00€ 6,00FREE
Cyprus€ 20,00€ 10,00€ 5,00FREE€ 25,00€ 15,00€ 5,00FREE
Czech Republic€ 20,00€ 10,00€ 5,00FREE€ 25,00€ 15,00€ 5,00FREE
Denmark€ 9,95FREEFREEFREE€ 12,95€ 3,00FREE
Estonia€ 20,00€ 10,00€ 5,00FREE€ 25,00€ 15,00€ 5,00FREE
Finland€ 9,95FREEFREEFREE€ 12,95€ 3,00FREE
France€ 6,95FREEFREE€ 9,95FREEFREEFREE
Germany€ 6,95FREEFREE€ 9,95FREEFREEFREE
Greece€ 6,95FREEFREE€ 9,95FREEFREEFREE
GuadeloupeNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE
Guernsey€ 6,95FREEFREE€ 11,95€ 11,95€ 11,95FREE
GuyanaNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 20,00€ 10,00FREE
Hong KongNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE
Hungary€ 20,00€ 10,00€ 5,00FREE€ 25,00€ 15,00€ 5,00FREE
IcelandNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 12,95€ 3,00FREE
IndonesiaNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE
Ireland€ 9,95FREEFREEFREE€ 12,95€ 3,00FREE
Isle of ManNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE
IsraelNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE
Italy€ 6,95FREEFREE€ 9,95FREEFREEFREE
JapanNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE
Jersey€ 6,95FREEFREE€ 11,95€ 11,95€ 11,95FREE
Latvia€ 20,00€ 10,00€ 5,00FREE€ 25,00€ 15,00€ 5,00FREE
LiechtensteinNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 12,95€ 3,00FREE
Lithuania€ 20,00€ 10,00€ 5,00FREE€ 25,00€ 15,00€ 5,00FREE
Luxembourg€ 6,95FREEFREE€ 9,95FREEFREEFREE
Malta€ 20,00€ 10,00€ 5,00FREE€ 25,00€ 15,00€ 5,00FREE
MartiniqueNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE
MexicoNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE
Monaco€ 10,95FREEFREEFREE€ 12,95€ 3,00FREE
Netherlands€ 6,95FREEFREE€ 9,95FREEFREEFREE
NorwayNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 12,95€ 3,00FREE
PeruNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE
PhilippinesNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE
Poland€ 20,00€ 10,00€ 5,00FREE€ 25,00€ 15,00€ 5,00FREE
Portugal€ 4,95FREEFREE€ 9,95FREEFREEFREE
QatarNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE
Romania€ 20,00€ 10,00€ 5,00FREE€ 25,00€ 15,00€ 5,00FREE
Saudi ArabiaNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE
SerbiaNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 26,00€ 16,00€ 6,00FREE
SingaporeNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE
Slovak Republic€ 20,00€ 10,00€ 5,00FREE€ 25,00€ 15,00€ 5,00FREE
Slovenia€ 20,00€ 10,00€ 5,00FREE€ 25,00€ 15,00€ 5,00FREE
South AfricaNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE
South KoreaNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE
Spain€ 6,95FREE
Sri LankaNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE
Sweden€ 9,95FREEFREEFREE€ 12,95€ 3,00FREE
SwitzerlandNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 12,95€ 3,00FREE
TaiwanNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE
ThailandNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE
TunisiaNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE
TurkeyNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 26,00€ 16,00€ 6,00FREE
UK€ 6,95FREEFREE€ 11,95€ 11,95€ 11,95FREE
UkraineNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 26,00€ 16,00€ 6,00FREE
USANOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE
VietnamNOT OFFEREDNOT OFFEREDNOT OFFEREDNOT OFFERED€ 30,00€ 20,00€ 10,00FREE

Important Notes:

  • The indicated delivery times are general time frames established by the shipping company. These time frames are on top of item availability times and order preparation times. No refund for shipping fees can be made on orders delivered later than the indicated delivery times.
  • For orders placed in CHF or GBP, the system will automatically convert the shipping fee accordingly.
  • If you have placed an order for delivery outside of the European Union, please note that custom fees and import taxes are imposed once the parcel arrives in the country of destination. As your order will be held by customs, you may be asked to pay these fees and taxes. These fees must be paid by the receiver (this also applies to retailers and wholesalers). Unfortunately, we do not have any control over the amount imposed nor are we able to estimate the fees as the customs regulations vary from country to country.
  • If your country isn't listed, please contact us and we can look into adding it.